Drivers Infocity Sound Cards & Media Devices

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Users who have motherboards with onboard audio (often with VIA, Realtek, or C-Mediachipsets) may have issues with their audio or AC'97 errors in Device Manager. Often this is caused because the operating system was reinstalled and the motherboard chipset drivers were not installed. To resolve this issue, review the troubleshooting sections below.


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Let Windows re-detect drivers

If you have not recently reinstalled Microsoft Windows, your audio drivers are corrupt. Open Device Manager and remove all devices under Sound, video and game controllers and any Other devices. Once removed, reboot the computer and let Microsoft Windows re-detect the audio drivers.

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Motherboard chipset drivers

Audio driver is the software that helps your operating system to communicate with audio devices such as sound cards and speakers. This update enhances the driver compatibility with Windows 10 Creators Update. Get the latest driver Please enter your product details to view the latest driver information for your system. If drivers are not available and the hardware component is not working, you might need to replace the component. For example, you changed your operating system from Windows Vista to Linux and a Linux sound driver is not available. To solve this, install a sound card and driver that is compatible with Linux. DriverPack Solution, free download. Driver installer software for Windows: Driver management software that can download the latest drivers for a potential boost in system performance or troubleshooting errors, with a backup option. Includes tests and PC download for 32-bit/64-bit systems. Method 2: Install the latest version of your audio drivers. Install the audio driver from your Mac OS disk or download the latest version of the audio driver from Apple. Option 1: Install the drivers from you’re Mac OS disk. Start your Mac and boot into Windows. Insert your Mac OS installation disk. Microsoft® ODBC Driver 13.1 for SQL Server® - Windows, Linux, & macOS. The Microsoft ODBC Driver for SQL Server provides native connectivity from Windows, Linux, & macOS to Microsoft SQL Server and Microsoft Azure SQL Database.

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Reinstalling the motherboard chipset drivers resolve this issue. If your computer came with a motherboard CD, install the chipset drivers from the CD and the sound drivers if also available.

If you do not have a motherboard CD, obtain the motherboard chipset drivers from the motherboard manufacturer.


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If your computer has no disc drive, you'll need to download the drivers from the manufacturers website.

Sound card drivers

If, after installing the motherboard chipset drivers, you continue to have issues, install the sound drivers. We suggest downloading the sound drivers from the computer manufacturer or motherboard manufacturer website.

For a list of motherboard manufacturers and their drivers, see our motherboard chipset drivers index.

Check the sound card

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Additional information

  • See our sound card definition for further information and related links.

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If you have problems with your sound card, with playing videos, or with any other device due to driver failures or errors, you may need an update to fix your system. DriveTheLife is a handy tool with which you can always ensure that each part of your computer is working like it's supposed to.
With this program, you can solve all the problems related to the sound card, video card, screen, graphics, or connection errors using different features that repair, update, restore, and uninstall all the drivers needed for each element.
The biggest advantage of using DriveTheLife is that you don't need to investigate each possible solution. Once you start scanning, it will give you a list of all the problems that need to be fixed and the best alternatives for each one. You can start the download with one click, and, once it's finished, all these problems could well be resolved.
This program can fix errors on any device you have installed, so you don't need specialized external tools for each driver; with DriveTheLife, you can get through the maintenance process in a more convenient and simple way – that is to say, in just two clicks.