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Software capable of reducing application development time and collecting data/monitoring without any programming

Software Download Wizard This page is designed to help you find the latest drivers and software downloads for your hardware. Software products like Dialogic® Host Media Processing (HMP) Software and Dialogic® Diva® Software Development Kit (SDK) are also listed. Developer Downloads. All software downloads are free, and most come with a Developer License that allows you to use full versions of the products at no charge while developing and prototyping your applications, or for strictly self-educational purposes. We would like to show you a description here but the site won’t allow us.

Pro-face software products include HMI application creation, acquisition of a range of device information, and remote control and monitoring. In addition, software suitable for your application such as SCADA software that can be used for analysis of quality-related data is available.

Product List

Screen Editor 'GP-Pro EX'
The de facto standard of screen creation
A Premier HMI Development Software that supports Dedicated and Open HMI (PC-based) solutions. GP-Pro EX is compatible with data in the past and has lots of functions that reduce development time.
Data Management Software 'Pro-Server EX'
See status at the production site anytime anywhere
How can productivity and efficiency be improved without remodeling the existing equipment?
The first step to cut waste at the production site and meet the diversified needs is to acquire all the data of the equipment. Pro-Server EX is
See on-site screens displayed on a PC
GP-Viewer EX software allows you to monitor and operate on-site screens from a remote PC. It's unnecessary to newly create screens and programs. Remote control and monitoring systems can be easily configured.
Remote Monitoring Software for Mobile 'Pro-face Remote HMI'
Carry around an HMI!
See information of equipment on a tablet or smartphone.
Pro-face Remote HMI is remote monitoring software for mobile devices and allows viewing equipment information on a tablet or smartphone.
Software for remote viewing of HMI from Desktop PC 'Pro-face Remote HMI Client for Win'
Remote viewing from Desktop PC
Pro-face Remote HMI Client for Win is a Windows Desktop application of the Pro-face Remote HMI app. It enables Remote viewing of multiple HMI RT screens from one PC.
Versatile Software 'BLUE'
Versatile Software
Revolution new software, BLUE will offer an alternative experience in hardware design. Anyone can easily create and change dynamic screens that allow for gesture operation. BLUE will provide a ground-breaking versatile design style.
Line Management Lite SCADA 'BLUE Open Studio'
Flexible Software
Pro-face BLUE Open Studio is a development and runtime software that incorporates all of the tools users need to create SCADA HMI applications, dashboards and OEE interfaces.

Other Software

  • GP-PRO/PBⅢ C-Package


  • Pro-Server with Pro-Studio


  • GP-Web


  • GP-Viewer




Starting in Microsoft System Center Configuration Manager version 1710, you can synchronize and deploy Microsoft Surface firmware and driver updates directly through the Configuration Manager client. The process resembles deploying regular updates. However, some additional configurations are required to get the Surface driver updates into your catalog.


To manage Surface driver updates, the following prerequisites must be met:

  • You must use Configuration Manager version 1710 or a later version.
  • All Software Update Points (SUPs) must run Windows Server 2016 or a later version. Otherwise, Configuration Manager ignores this setting and Surface drivers won't be synchronized.


If your environment doesn’t meet the prerequisites, refer to the alternative methods to deploy Surface driver and firmware updates in the FAQ section.

Useful log files

The following logs are especially useful when you manage Surface driver updates.

Log nameDescription
WCM.logRecords details about the software update point configuration and connections to the WSUS server for subscribed update categories, classifications, and languages.
WsyncMgr.logRecords details about the software updates sync process.

These logs are located on the site server that manages the SUP, or on the SUP itself if it's installed directly on a site server.For a complete list of Configuration Manager logs, see Log files in System Center Configuration Manager.

Enabling Surface driver updates management

To enable Surface driver updates management in Configuration Manager, follow these steps:

  1. In the Configuration Manager console, go to Administration > Overview > Site Configuration > Sites.

  2. Select the site that contains the top-level SUP server for your environment.

  3. On the ribbon, select Configure Site Components, and then select Software Update Point. Or, right-click the site, and then select Configure Site Components > Software Update Point.

  4. On the Classifications tab, select the Include Microsoft Surface drivers and firmware updates check box.

  5. When you're prompted by the following warning message, select OK.

  6. On the Products tab, select the products that you want to update, and then select OK.

    Most drivers belong to the following product groups:

    • Windows 10 and later version drivers
    • Windows 10 and later Upgrade & Servicing Drivers
    • Windows 10 Anniversary Update and Later Servicing Drivers
    • Windows 10 Anniversary Update and Later Upgrade & Servicing Drivers
    • Windows 10 Creators Update and Later Servicing Drivers
    • Windows 10 Creators Update and Later Upgrade & Servicing Drivers
    • Windows 10 Fall Creators Update and Later Servicing Drivers
    • Windows 10 Fall Creators Update and Later Upgrade & Servicing Drivers
    • Windows 10 S and Later Servicing Drivers
    • Windows 10 S Version 1709 and Later Servicing Drivers for testing
    • Windows 10 S Version 1709 and Later Upgrade & Servicing Drivers for testing


    Most Surface drivers belong to multiple Windows 10 product groups. You may not have to select all the products that are listed here. To help reduce the number of products that populate your Update Catalog, we recommend that you select only the products that are required by your environment for synchronization.

Verifying the configuration

To verify that the SUP is configured correctly, follow these steps:

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  1. Open WsyncMgr.log, and then look for the following entry:

    If either of the following entries is logged in WsyncMgr.log, recheck step 4 in the previous section:

  2. Open WCM.log, and then look for an entry that resembles the following:

    This entry is an XML element that lists every product group and classification that's currently synchronized by your SUP server. For example, you might see an entry that resembles the following:

    If you can't find the products that you selected in step 6 in the previous section, double-check whether the SUP settings are saved.

    You can also wait until the next synchronization finishes, and then check whether the Surface driver and firmware updates are listed in Software Updates in the Configuration Manager console. For example, the console might display the following information.

Manual synchronization

If you don't want to wait until the next synchronization, follow these steps to start a synchronization:

  1. In the Configuration Manager console, go to Software Library > Overview > Software Updates > All Software Updates.

  2. On the ribbon, select Synchronize Software Updates. Or, right-click All Software Update, and then select Synchronize Software Update.

  3. Monitor the synchronization progress by looking for the following entries in WsyncMgr.log:

Deploying Surface firmware and driver updates

You can deploy Surface firmware and driver updates in the same manner as you deploy other updates.

For more information about deployment, see System Center 2012 Configuration Manager–Part7: Software Updates (Deploy).

Frequently asked questions (FAQ)

After I follow the steps in this article, my Surface drivers are still not synchronized. Why?

If you synchronize from an upstream Windows Server Update Services (WSUS) server, instead of Microsoft Update, make sure that the upstream WSUS server is configured to support and synchronize Surface driver updates. All downstream servers are limited to updates that are present in the upstream WSUS server database.

There are more than 68,000 updates that are classified as drivers in WSUS. To prevent non-Surface related drivers from synchronizing to Configuration Manager, Microsoft filters driver synchronization against an allow list. After the new allow list is published and incorporated into Configuration Manager, the new drivers are added to the console following the next synchronization. Microsoft aims to get the Surface drivers added to the allow list each month in alignment with monthly update releases to make them available for synchronization to Configuration Manager.

If your Configuration Manager environment is offline, a new allow list is imported every time that you import servicing updates to Configuration Manager. You will also have to import a new WSUS catalog that contains the drivers before the updates are displayed in the Configuration Manager console. Because a standalone WSUS environment contains more drivers than a Configuration Manager SUP, we recommend that you establish a Configuration Manager environment that has online capabilities, and that you configure it to synchronize Surface drivers. This provides a smaller WSUS export that closely resembles the offline environment.

If your Configuration Manager environment is online and able to detect new updates, you will receive updates to the list automatically. If you don’t see the expected drivers, please review the WCM.log and WsyncMgr.log files for any synchronization failures.

My Configuration Manager environment is offline. Can I manually import Surface drivers into WSUS?

No. Even if the update is imported into WSUS, the update won't be imported into the Configuration Manager console for deployment if it isn't listed in the allow list. You must use the Service Connection Tool to import servicing updates to Configuration Manager to update the allow list.

What alternative methods do I have to deploy Surface driver and firmware updates?

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For information about how to deploy Surface driver and firmware updates through alternative channels, see Manage Surface driver and firmware updates. If you want to download the .msi or .exe file, and then deploy through traditional software deployment channels, see Keeping Surface Firmware Updated with Configuration Manager.

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Additional Information

For more information about Surface driver and firmware updates, see the following articles: