To identify the USB device in a Mac operating system: Open the apple manager: Click the Apple icon, then About This Mac. Press the System Report button to open the System Utility application. In the left column, select USB under Hardware. In the main area, the upper panel will display the USB device tree.
This page offers six solutions to fix the USB device not recognized issue in Windows 10/8/7/XP. If you get this error message 'The last USB device you connected to this computer malfunctioned, Windows does not recognize it' or you cannot open your device, accessing data, read this article to fix this issue without data loss.
- 3-in-1 Interface USB Drives. Dual-Interface USB Drives-iOS Devices. Dual-Interface USB Drives.
- Uninstall USB device driver to make USB recognized. Being different from the options of updating or degrading the driver version, uninstalling the driver could result in a total disability of all the USB ports. So take care of this last-try method. Open Device Manager (Right Click on Windows Logo and Click Device Manager).
6 Fixes USB Device Malfunctioned and Not Recognized
This page unveils six solutions to fix the 'USB device malfunctioned and is not recognized' issue. If you are having this USB device error, don't worry. Pick up any method below to make your USB recognizable and work again.
|Workable Solutions||Step-by-step Troubleshooting|
|Fix 1. Unplug Computer||Shut down computer > Unplug the power cable > Replug and restart the computer a few minutes later...Full steps|
|Fix 2. Change USB Cable/Port||Check the available USB cables and ports one by one > If USB cable or ports itself is damaged, change it ...Full steps|
|Fix 3. Update Device Driver||Open Disk Management > Expand 'Universal Serial Bus Controllers' > Right-click 'Generic USB Hub'...Full steps|
|Fix 4. Fix Root Hub||Open Device Manager > Expand Universal Serial Bus Controllers > Right-click USB Root Hub...Full steps|
|Fore More Fixes||Change USB settings and reinstall USB driver to make USB recognized (in Fix 5 and 6)...Full steps|
'USB device not recognized' is an error that usually occurs to the Windows computer when you plug in a USB device. Here, the USB device mentioned by Windows is a general concept, not limited to a USB hard drive or flash drive, but other devices using a USB port for connection, including a USB mouse, keyboard, Android phone, camera, printer, etc. When Windows generates such an error, the USB will not show up on your computer. As a result, you can't open your device or access your data. In different situations, the error is followed by different messages.
'The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.'
'One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.'
The USB device malfunctioned and not recognized error has frustrated a large number of users. If you are one of the victims, here are some fixes you can try to resolve the issue and make your device detected.
How to Fix USB Device Not Recognized in Windows 10/8/7/XP/Vista
If your device is not recognized at the moment, you can try the below six solutions to make it show up again. You don't have to try every method, but we strongly recommend you follow the sequence, which our experts have tried many times.
Fix 1. Unplug your computer to fix the USB device malfunctioned
It sounds like a piece of cake thing to do, but it works! For most of not recognizing USB gadgets, there is typically nothing wrong. A computer restart could solve it. This way is meant to reboot the motherboard, which has all of the computer hardware connected to, including the USB ports. Rebooting the motherboard usually helps solve the temporary insufficient power supply for outside devices.
Step 1. Cut your computer power at its source, which is unplugging your computer from the wall outlet.
Step 2. Leave the computer alone for a few minutes, and then replug it in the wall outlet for a restart.
Step 3. Now check if the computer is able to detect the USB device and assign a drive letter to it.
If this fix failed, don't panic, the next methods are also doable.
Fix 2. Change the USB cable or USB port to Fix USB device not recognized
Is the computer's USB port working properly? You need to check the available USB ports one by one to see whether it is a computer hardware problem or a problem with the device itself. If changing to another port solves the problem, then there is something wrong with the previous port. You can give up that broken port, or send your computer for repair.
Fix 3. Update/Rollback a device driver if the USB device not recognized
Device Manager operation is another widely suggested way to troubleshoot a non-recognizable USB device on Youtube and IT forums. Does this method apply to your situation? Go on to have a check.
Step 1. Type device manager in the search box to open Device Manager.
Or you can press Windows + R keys simultaneously to bring up the Run box, then type devmgmt.msc, and hit Enter.
Step 2. Expand 'Universal Serial Bus Controllers' and you will see the item called 'Generic USB Hub'. Righ-click on the first Generic USB Hub and choose Properties.
Step 3. Now, navigate to the 'Driver' tab, choose 'Update Driver...'.
Step 4. When asked how do you want to search for driver software, there are two options.
1. Search automatically for updated driver software
This way is an automatic update by Windows. When it finished, all you need to do is to disconnect the USB device, restart the computer and reconnect it again. Windows will install the latest driver for you.
2. Browse my computer for driver software
When you choose this option, you need to continue with the other pop up 'let me pick from a list of device drivers on my computer.'
From the list, select Generic USB hub, which normally the only choice. Click 'Next' and then Windows will install the driver for you.
- If updating the driver doesn't help solve the USB device problem, don't suspend though, try to update each Generic USB Hub until updated them all for once.
In the same path to update the driver, you can also try to roll back to the previous driver before the error occurs. Instead of selecting 'Update Driver' in the 'Driver' tab, choose 'Roll Back Driver' this time.
The changes made on the computer power and the device driver should take effect, and your USB device will no longer report issues. Otherwise, try the rest three methods one by one.
Fix 4. Fix USB Root Hub to Fix USB drive not recognized
The USB root hub is the software driver that lets you connect multiple USB peripherals to your computer. Most computers have multiple root hubs so you can share the data bus across multiple devices. So if the computer cannot recognize your USB drive, you can try to fix the USB root hub.
Step 1. Open Device Manager. Find the Universal Serial Bus controllers option and single click it to expand.
Step 2. Find the USB Root Hub option in this category. Right-click it and choose Properties.
Step 3. Go to the Power Management tab and uncheck the 'Allow the computer to turn off this device to save power' option. Then click OK to save your change.
Fix 5. Change the USB Selective Suspend Settings
Another possible reason why your USB got malfunctioned is the hub driver suspends the USB automatically. In this case, change the USB selective suspend settings could help.
Step 1. Right-click on the Windows icon and click Power Options.
Step 2. In the Choose or customize a power plan windows, click Change plan setting
Step 3. In the Edit Plan Settings window, click Change advanced power settings.
Step 4. In the Power Options window, find and expand USB settings, expand USB selective suspend settings and Disable both On battery and Plugged in settings.
Step 5. Then Click Apply and OK to save the settings.
Fix 6. Uninstall USB device driver to make USB recognized
Being different from the options of updating or degrading the driver version, uninstalling the driver could result in a total disability of all the USB ports. So take care of this last-try method.
Step 1. Open Device Manager (Right Click on Windows Logo and Click Device Manager).
Step 2. Now find and expand Universal Serial Bus controllers. Now right-click on USB drivers and click Uninstall. Do for all USB drivers one by one.
Step 3. Now, restart your PC. The USB drivers are automatically re-install and solve the corrupted USB devices problem.
Further Troubleshooting: Data Recovery
Those six ways we mentioned above are all the possible ways said to be helpful to fix the 'USB device malfunctioned and not recognized' error.
If one of the fixes worked, you should be able to access your USB and use the saved data again.
What if you opened the USB drive but find something missing? You need third-party software to retrieve your data. Here, EaseUS disk data recovery can help even when your USB device is listed in disk management but not showing up on your computer. The program works well in Windows 10/8/7/XP and other previous versions.
Step 1. Run USB data recovery software.
Connect the USB flash drive to your computer and launch EaseUS USB data recovery software on your PC. Select your USB drive which marks as a removable disk, and click 'Scan' to start finding your lost files.
Step 2. Scan all lost files from USB.
EaseUS Data Recovery Wizard will thoroughly scan your USB flash drive and find all your lost data on it. After the scanning process, use the Filter feature to filter a specific file type. You can check and preview found USB files in this program.
Step 3. Restore all lost files from USB.
A double-click will allow you to preview the file results. Choose the target files and click 'Recover' to save them to a secure location on your PC or other external storage devices.
To retrieve data from USB devices, we suggest you save retrieved files to another secure location in case of further problems.
Format USB to NTFS/FAT32 and recreate partition on USB
Some people encountered more serious issues than once. They said the same USB device starts malfunctioning again after a short period of time after the repair. If this is the case, formatting and recreating a new partition can help.
- Connect the USB to the PC, right-click on This PC/My Computer and select Manage.
- Enter Device Manager, select Disk Management, locate and right-click on your malfunctioned USB, and select Format volume...
- Complete the Format process and set the file system to NTFS or FAT32.
Now you can check if the USB shows up in your computer or not, if not, continue with the steps below:
- Open Disk Management, right-click on USB and select Delete Volume, complete the process.
- When USB shows as unallocated, right-click on it and select New Simple Volume, set the drive letter and file system (NTFS/FAT32) for it, and complete the process.
After this, you should access the USB drive on your PC and save data on it again.
By Adela D. Louie, Last updated: November 14, 2019
Have you ever encounter when you receive a message that says your Apple mobile device USB driver is missing? And because of that, you will not be able to have your iTunes program to recognize your iPhone device.
This is a situation wherein you will be needing to do an Apple mobile device USB driver download on your computer because it is missing. And that, your computer will not be able to recognize any of your iOS device that you are going to connect
Part 1: What Does Apple Mobile Device USB Driver Mean?
The Apple Mobile Device USB Driver is a certain driver that is intended for a Windows computer for it to be able to recognize and at the same time communicate with any devices from Apple which includes your iPad, iPod, and iPhone device using your USB cable. Once that this driver is cannot be found from your computer, then it will have some trouble recognizing your Apple device that you connect to your computer.
So with that, we are going to show you in this article on how to do an Apple Mobile Device USB Driver Download for you to be able to solve this issue you are having.
Part 2: Three Ways on How to Do An Apple Mobile Device USB Driver Download and Installation
Before we go ahead and proceed to show you the ways on how you can download the Apple Mobile Device on your computer, you must ensure that you have some other things that you will need for the process.
- You have a USB cable that is functioning perfectly and your USB port on your computer is working properly as well.
- You have to get the newer version of the iTunes program that is saved on your computer.
- You were able to plugin and un-plug your iOS devices from your computer.
Once that you are done with the three things that you need to do first before the process and you were still not able to your Apple USB driver or your iOS device is still not detected, then here are the things that you need to do next.
Method 1: Have Your Apple Mobile Device USB Driver Reinstalled by Updating Automatically Updating Your Apple Driver
Once that you have experienced your Apple Driver lost on your computer, then this is the first thing you need to do download and have it installed. However, this process can only be done if and when your iTunes program was got from your Microsoft Store. And if you got iTunes from Microsoft Store, then here are the steps that you need to follow.
Step 1: Go ahead and right-click on the Window icon located from the lower-left corner of your screen. And from there, go ahead and click on Device Manager.
Mini-flash Usb Devices Drivers
Step 2: After that, go ahead and connect your iOS device to your computer.
Step 3: Then go ahead and go to Portable Device and try to check if your iOS device’s name is in that list with a name of “Apple iPhone”.
Step 4: If you were able to find that name under Portable Device, go ahead and right-click on it and then choose “Update Driver”. And from the next window, go ahead and choose “Search Automatically for Updated Driver Software”.
Step 5: Once that the driver is installed completely, the Apple Mobile Device USB Driver will then be reinstalled. You will be able to find this from Universal Serial Device USB Driver.
Step 6: And then, unplug your iOS device from PC and have it re-plugged again. Here, you can check whether your device will now be detected or not.
Method 2: Reinstalling Apple Mobile Device USB Driver by Manual Update
If in any case that the first method above did not work on your end, then you can go ahead and try this method.
Before you proceed, you have to ensure that you have the iTunes and the Apple Mobile Device Support that is installed on your PC. You will be able to find the Apple Mobile Device Support when you go to your Settings and then choose Apps & Features option. Then you can go ahead and have the Apple Driver installed.
Step 1: On your computer, go ahead and launch the Device Manager.
Step 2: And then, go ahead and connect your iOS device to your computer using your USB cable. Then look for your device from Portable Devices. Then your iOS device should then appear as “Apple iPhone” or something similar to this.
Step 3: And then simply right-click on the Apple Device and then go ahead and click on Update Device Driver or click on Update Driver.
Step 4: After that, choose the option “Browse my computer” for your driver tool which will be shown on the new page that will appear on your screen.
Step 5: And from the new page that appeared on your screen, go ahead and choose this folder: C:Program FilesCommon FilesAppleMobile DevicesSupportDrivers.
Step 6: And then, go ahead and click on the Next button. Once you do, the Apple Mobile Device USB Driver will then start to download and be kept on your computer. You can go ahead and look into it from the Universal Serial Device USB Driver. And in case you are not able to see it, go ahead and simply reboot your PC.
Method 3: Reinstalling Apple Mobile Device USB Driver Using .inf File
If in any case that your iTunes program is downloaded using the Apple Store, then you will be able to go ahead and have the Apple Mobile Device USB Driver installed using the .inf file. And for you to do this, here are the steps that you need to follow.
Step 1: Go ahead and close the iTunes program on your computer.
Step 2: And then, have your iOS device unlocked and connect it to your computer using your USB cable.
Step 3: Then, go ahead and launch the Run screen by simply pressing the Windows + R button simultaneously.
Step 4: And from the Run screen, go ahead and key in the following: %ProgramFiles%Common FilesAppleMobile Device SupportDrivers. And then simply click on the OK button.
Step 5: Doing the above step will then let you launch the driver folder for your Mobile Device Support. And from there, go ahead and right-click on the usbaapl64.inf or the usual.inf file and then click on Install.
And once that you are done with all of the steps above and you were able to install the Apple Mobile Device USB Driver, then you can go ahead and disconnect your iOS device from PC and then reboot your computer. After that, go ahead and try to plug in your iOS device to computer again and see if it will be able to detect your iOS device.
Mini-flash USB Devices Driver
Part 3: Some Other Things That You Can Do With Apple Mobile Device USB Driver Download
Get Your Apple Mobile Device Service Restarted
If in any case that your iTunes program still does not recognize your iOS device after you were able to download and as well as install the Apple Mobile Device USB Driver on your computer, then here is another option that you can try. And that is by restarting your Apple Mobile Device USB Driver. And with that, here is what you will be needing to do.
Step 1: Go ahead and open Services. You can do this by pressing the Windows button + R button and enter “services.msc” from the Run screen.
Step 2: And from there, go ahead and look for the Apple Mobile Device Service. Once you have found it, go ahead and right-click on it.
Step 3: Next is choose Properties. This can be found under the General tab. From there, go ahead and have the Startup set to Automatic. Then click on the Stop button for you to stop your Apple Mobile Device Service.
Step 4: Then, go ahead and hit on the Start button for you to be able to activate your Apple Mobile Device Service again. After that, go ahead and restart your PC.
Bonus Tip: If You Are Not Able To See Your Apple USB Driver from the Device Manager
If in case that you can see your Apple Mobile Device USB Driver from your Device Manager but you are not able to see your iOS device USB driver from the list, then you can go ahead and try to fix it by doing an update on your Apple driver.
The first thing that you need to do is to ensure that you have the iTunes program and the Apple Mobile Device Support be stored on your computer. And after that, go ahead and follow the steps below.
Step 1: On your computer, go ahead and launch the Control Panel and then choose Device Manager.
Step 2: After that, go ahead and connect your iOS device to your PC. Then see if you can find the Apple device from Portable Devices, MTB USB Device or Other Devices.
Step 3: If you were not able to find it, then you have to go to the Universal Serial Bus Controllers and then choose Apple Mobile Device USB Driver. And then right-click on it and then choose Update Driver then go to Browse my computer so that the driver software can be located and then select this folder:
C:Program FilesCommon FilesAppleMobile Device SupportDrivers or you can also choose this folder: C:Program Files (x86)Common FilesAppleMobile Device SupportDrivers
Step 4: After that, go ahead and pick from the list of your device drivers on my computer and then choose on Apple Mobile Device USB Driver. Then after that, go ahead and click on the Next button.
After doing all of the steps above, your Apple USB driver will then be updated on your computer. After that, you can now have your iOS device unplug your iOS device from PC and have it plugin again to your PC. Once you do, check if your iOS device can now be detected by your computer.
Apple Mobile Device Service and Apple Mobile Device Support Reinstallation
Some iOS users are having trouble connecting their device to their computer. This is because Apple Driver or the Apple Mobile Device Service is not available or it is not installed properly. And because of this kind of situation, what they want to do is to have the Apple Mobile Device Support and the Apple Mobile Device Service should be installed separately.
Well, the fact is that, the Apple Mobile Device Support or the Apple Mobile Device Service is known to be one of the components of the iTunes program and that they cannot be separately installed. So for you to be able to have the Apple Mobile Device Service reinstalled on your computer, go ahead and take out iTunes and its component that is related to it and then have your iTunes reinstalled from Apple Store or the Microsoft Store.
Part 4: Conclusion
And as you can see, doing the Apple Mobile device USB Driver download is a very important thing to do since your iOS device is not able to recognize by your computer and your iTunes program as well. If you do not have the driver for your Apple device, then you will not be able to transfer any of your data from your iPhone, iPad, or iPod device.
So with that, if your Apple Driver is missing, all you need to do is to follow the methods that we have shown you above. That way, you will be able to have your iOS device be detected by your iTunes program and as well as your computer. You can choose from the methods above as to which is the one that applies to your situation. We assure you that at the end of the solutions above, you will be able to fix the issue that you are having with your computer.